RETURN POLICY

RETURNS + EXCHANGES

WE ACCEPT ITEMS IN NEW CONDITION WITH THE ORIGINAL TAGS ATTACHED FOR A FULL REFUND.

YOU HAVE 10 DAYS FROM THE DATE YOU RECEIVE YOUR SHIPMENT TO RETURN YOUR ITEMS.  

RETURNS WILL BE PROCESSED ONCE ITEMS ARE RECEIVED AT OUR FACILITY.

 

SEND ITEMS BACK TO:

MR.COMPLETELY RETURNS

850 S.BROADWAY ST

10TH FLOOR SUITE 1006

LOS ANGELES, CA 90014

 

REFUNDS

AFTER YOUR RETURN HAS BEEN PROCESSED, YOU WILL BE REFUNDED THE FULL AMOUNT OF THE ITEMS RETURNED, MINUS THE COST OF SHIPPING. DEPENDING ON YOUR BANK OR CREDIT CARD COMPANY, IT CAN TAKE 5-10 BUSINESS DAYS TO POST THE REFUND TO YOUR ACCOUNT.

FOR ANY RETURNED OR EXCHANGED ITEMS, WE DO NOT REFUND THE ORIGINAL COST OF SHIPPING.

 

EXCHANGES

EXCHANGES ARE SHIPPED TO YOU FREE OF CHARGE VIA THE SAME SHIPPING METHOD USED TO PLACE THE ORIGINAL ORDER FOR DOMESTIC SHIPPING ONLY, INTERNATIONAL SHIPPING WILL BE CHARGED.

YOU CAN EXCHANGE YOUR ITEMS FOR A DIFFERENT SIZE OR COLOR, SUBJECT TO AVAILABILITY.

IF YOU WOULD LIKE TO EXCHANGE YOUR ITEMS FOR A DIFFERENT STYLE, PLEASE RETURN YOUR ITEMS FOR A FULL REFUND AND PLACE A NEW ORDER.

 

SALE ITEMS

ALL SALE ITEMS ARE FINAL SALE (NO EXCHANGES)

INTERNATIONAL RETURNS + EXCHANGES

 

INTERNATIONAL

PLEASE DECLARE YOUR RETURN AS “9801 - US GOODS RETURNING” ON YOUR COMMERCIAL INVOICE AND KEEP A COPY OF YOUR INVOICE AND A TRACKING NUMBER FOR YOUR RECORDS.

THE BUYER IS RESPONSIBLE FOR SHIPPING COSTS.

THE BUYER COVERS ALL IMPORT DUTIES.

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